Reviewed by Patricia Ann Donovan for Katie Weldon - Branch Manager
All team members were kind, respectful and professional. Additionally they were all responsive any time I had reached out with a question.
Patricia Ann DonovanDec-12-2024
Reviewed by Brandon Seiler for Katie Weldon - Branch Manager
Team Katie was great, worked with our situation and was super flexible during closing when our closing dates kept moving around, excellent help.
Brandon SeilerDec-12-2024
Reviewed by Benjamin Glover for Katie Weldon - Branch Manager
Great client services with a friendly helpful staff that gets the job done!
Benjamin GloverDec-12-2024
Reviewed by Alexis Wilbur for Katie Weldon - Branch Manager
Good communication
Alexis WilburDec-12-2024
Reviewed by Mary Lynn Seiler for Katie Weldon - Branch Manager
Team Katie always knew what was happening with our application. Team Katie consistently acknowledged keeping up with the time frame. Team Katie answered questions promptly and with good explanations.
Mary Lynn SeilerDec-12-2024
Reviewed by Gwendolyn Joy Niven for Katie Weldon - Branch Manager
Every member of Katie's team was responsive, clear in their communications, and respectful of our family's needs.
Gwendolyn Joy NivenDec-12-2024
Reviewed by Vincent DeStefano for Katie Weldon - Branch Manager
Katie and team are awesome to work with! Very communicative, organized, and understanding. They took over our loan with 14 days to closing after another lender botched the job and got the deal done with a week to spare!
Vincent DeStefanoDec-12-2024
Reviewed by Emily Stone for Katie Weldon - Branch Manager
Katie and her team are so communicative and knowledgable. We felt so confident and comfortable putting our purchase in their hands. They helped us out of a tricky situation and made our dreams come true!
Emily StoneDec-12-2024
Reviewed by Stacy Lapierre for Katie Weldon - Branch Manager
From start to finish, Team Katie was available for any and all of our questions. They made the home buying process smooth and less stressful and were there to support us every step of the way! Always pleasant to deal with no matter who you speak with and this being the third time we have used Total Mortgage that says a lot!
Stacy LapierreDec-12-2024
Reviewed by Gene T Chaisson for Katie Weldon - Branch Manager
Just a lot of documents to sign and it wasn't always clear why, a couple of instance the documents didn't reflect the correct numbers fees or charges weren't always discussed. Sometimes felt hurried. When asked though Katie did explain things in an understandable way and was helpful.
Gene T ChaissonDec-12-2024
Reviewed by Gerald Edward Loehr II for Katie Weldon - Branch Manager
Informative, great communication, positive outlook and kind throughout.
Gerald Edward Loehr IIDec-12-2024
Reviewed by Gage Steigelman for Katie Weldon - Branch Manager
Great service
Gage SteigelmanDec-12-2024
Reviewed by Alexis Xarras Curry for Katie Weldon - Branch Manager
Every person I dealt with throughout this interaction was incredibly efficient extremely informative and entirely helpful. The service provided was incredible. I could not be more appreciative and will and invariably choose them to work with me again in the future, I could not have been more pleased or thankful. What a team.! Bravo
Alexis Xarras CurryDec-12-2024
Reviewed by Christina Diaz for Katie Weldon - Branch Manager
We absolutely loved using Total Mortgage for our loan process! Shane was amazing and worked with us to find the best loan for our situation and was always available to answer any questions we had. The enter team made everything a smooth process. I will always recommend them in the future!
Christina DiazDec-12-2024
Reviewed by Samantha Victoria Andrus for Katie Weldon - Branch Manager