Chuck has taken his time to explain the entire process thoroughly which I greatly appreciate !
Jeffrey BSep-07-2021
Reviewed by Richard Johann Hyde for Steve Renfro
Steve has been great to work with. We had a complicated mortgage with a co-signer in another state and the down-payment coming from Canada, but Steve worked well to get it all figured out.
The underwriting on the other hand was frustrating as it seemed erratic and delayed closing. When we had communicated that my co-signer would not be able to sign with a notary the following week, it was ignored and sent that next week. This resulted in my co-signer from having to drive 5 hours to get the papers notarized with his wife. After he drove to make it work sent by mail, underwriting then communicates that the paperwork is no longer valid as the date was wrong and that it would need to be corrected and him to resign and get it notarized again. They had to have known that the closing date was going to be wrong days before on the paperwork and it was frustrating that we had to do all this work to be told that it no longer matter. The issue was fixed and new signatures were not needed, but caused a lot of stress and questioning the professionality and competency of the underwriters.
I have had a great experience with Steve and would definitely recommend him, but not the underwriters.
Richard Johann HydeSep-07-2021
Reviewed by Sean J Barter for John Warren
John was great to work with and communicated in a timely manner. The only thing I can recommend is that the underwriters do a thorough review ONE time and request any additional information or paperwork ONE time.
Sean J BarterSep-07-2021
Reviewed by Trina Wiater for Scott Voelkel
Scott and his team just closed two transactions for my clients. Both were on time, and one actually closed early. They work very hard to keep our clients happy. Thank you!
Trina Wiater Sep-07-2021
Reviewed by Carol Ann Elizabeth B for Kathleen Halbing
Kathleen went above and beyond to answer any question we had and to make us feel confident and secure with this whole process!
Carol Ann Elizabeth BSep-07-2021
Reviewed by Nicholas R. Epright for Thomas Bickett
Thank you Tom and team for making our home buying experience pleasant and quick. They were there every step of the way to answer any and all questions.
Nicholas R. EprightSep-07-2021
Reviewed by John Edward Forbing for Michelle Miller
It took so long to complete the loan.....but I am glad to have been able to complete it!
John Edward ForbingSep-07-2021
Reviewed by Catherine Amado for Tyrone Jefferson
Tyrone made everything easy and convenient, he was very knowledgeable
Catherine AmadoSep-07-2021
Reviewed by Narendra N for Bledar Petrela
Bledar was very helpful through out the process and was extremly responsive. As a first time home buyer Bledar made this process less stressful. He was very good explaining things and very quick to respond. Thanks so much!!
Narendra N Sep-06-2021
Reviewed by Lance J B for Eric Hutton
Communication was great. Eric explained everything thoroughly.
Lance J BSep-06-2021
Reviewed by Max F for Mona Edick
Mona makes everything great. She is very knowledgeable in this industry and I trust her advice 100%.
Max FSep-06-2021
Reviewed by Kelsey Samms for Randy Fiocchi
Randy helped make the homebuying process run smoothly.
Kelsey SammsSep-06-2021
Reviewed by Kristina Rutledge for Kristin Graham
The attention we received was wonderful
Kristina RutledgeSep-06-2021
Reviewed by Benjamin J. Ahlhaus for Aaron Kolarcik
No matter what time of day the team was able to answer any question in a timely manner.
Benjamin J. AhlhausSep-06-2021
Reviewed by Charles Hydes for Aaron Kolarcik
Aaron is great to work with. He is available to help and answer questions. And he has a great record of getting houses to close on time.