I never complete customer surveys but just had to rate this incredible team. Where do I start? I first went with a known bank (First Federal Bank) and three days before closing, they notified me that we couldn't close and had to start the process from scratch!!! To make matters worse, they were charging me $9K in points without my acknowledgment or consent!! My realtor then recommeded I reach out to Brian and his team of experts. Wow! Talk about heroes!!! Brian and his team of modern day superheroes got me to close in 15 DAYS. YES, 15 DAYS from start to finish!!! His team was supportive, informative, and accessible throughout the entire process. I tend to have a lot of questions and his team was amazing - namely Judy, my primary contact throughout the process. Thanks to them we closed and now have a place to live as we were practically homeless (our prior home had just been sold). Don't look any further. If you want a knowledgeable team that will be accessible, fast, and thorough then these are your people for you. Don't get wooed by other lenders or banks. Don't fall for the sales pitches. Brian and his team are the best in the industry.
Milagros HApr-20-2022
Reviewed by Helen M for Jeanine Cicardo
Excellent response to any questions or concerns.
Helen MApr-19-2022
Reviewed by Jackie R for Thomas Bickett
Went above and beyond for both our clients and for us.
Jackie RApr-19-2022
Reviewed by Abda K H for Jeff Shealey, CMA
The team was amazing, they made the process very easy and smooth specially Donnie, Jordan and Kara. I definitely recommend Annie Mac and the team.
Abda K HApr-19-2022
Reviewed by iRIS E for Jerry Willard
Overall I am truly satisfied. Jerry was always responsive and detailed. He answered all my questions and concerns. I feel confident with the lender I chose. He has a lot of experience and is knowledgeable. Christine was very sweet, helpful, and resourceful. She helped assist me with questions I had about my loan and responded quickly, it helped put my nerves at ease knowing I can trust a team with anything that came to mind. Trust is very important to me and I can trust our lender. The whole team works in harmony. You can count on them.
iRIS EApr-19-2022
Reviewed by Murray S for Bradley Rost
Everything went smoothly. Like every time I've done a loan it seems to take a ton of documents from me to you. I know your trying to verify my ability to pay loan loan back. It is just a lot of digging up documents.
Murray SApr-19-2022
Reviewed by Kristopher S S for Cory Parker
Cory was very easy to talk to and was quick to offer up valuable information and advice. It was a pleasure working with him.
Kristopher S SApr-19-2022
Reviewed by Wyndie B for Ed Brown
Ed makes every effort to find the appropriate loan product for the client and help them navigate the process. He is available to answer questions and provide insight at all times. I appreciate his communication, knowledge, and care for our mutual customers.
Wyndie BApr-19-2022
Reviewed by Barbara A G for Aimee Campbell
Working with Aimee was great. The number emails/confusing directions I’m guessing from lender were difficult. The cost of an appraisal was unnecessary considering the amount of the loan and obvious worth of our home. Again Aimee was great
Barbara A GApr-19-2022
Reviewed by Diptikabahen P for Amanda Broomall
She was excellent in explaining things
Diptikabahen PApr-19-2022
Reviewed by Michael B M for Jeanine Cicardo
We received plenty of guidance and timely updates on the status of our refinance. Anytime we had a question or needed advice we could always reach out to Jeanine and get honest answers and feedback.
Michael B MApr-19-2022
Reviewed by Christine L for Jeff Shealey, CMA
the experience, knowledge, communication and the expeditiousness of the loan process. Only thing I would recommend is send out an update to all parties with the loan process
Christine LApr-19-2022
Reviewed by Brittany U for Jesse Schwager
The team was thorough with the process and got things done in a timely fashion. The staff were pleasant and knowledgeable in the conversations that were had and solutions were solved with issues that arose.
Brittany UApr-19-2022
Reviewed by Sheryl M for Jeanine Cicardo
As a first time homebuyer, I was unaware of how the whole process went. From the moment I met Jeanine, she was with me every step of the way. She explained things clearly and was only a phone call away when I had a question or concern. She made, what I was told could be a difficult process, a very pleasant one!
Sheryl MApr-19-2022
Reviewed by James S C for Youssef Abdelhalim
Youssef was always available even for the smallest question. He made the process very smooth.