See What Our Customers Are Saying
Roger
In any business environment, it is difficult to balance professionalism, competency, communications and good humor. When that is achieved, an endearing relationship is forged. Tom is a master of this. I really appreciated his efforts and counsel. I would not hesitate to recommend his services to anyone.
Shilo
Hi Tom, I just wanted to take a moment and say 'Thank You'. Thank you for being genuine and honest. Thank you for being knowledgeable and helpful. Thank you for your time and your clear explanations. And THANK YOU for being willing to help without expecting much in return. You have always had excellent explanations for things and are explained so well I can pass them on to my friends, family and clients and then send them to you for more information. I am always eager to pass out your cards! It feels like you always have my back and give me great advice to avoid trouble and overstepping into the financial world, something I am MORE THAN HAPPY to leave to the professionals, like you. I can reason that it would be good and well to have a working business relationship with more than one lender for reasons of vacations, extended time off or only God knows, HOWEVER, until someone takes the time to be genuine and honest and earnestly wants to build a friendship over business, I can't imagine sending my clients anywhere else. You've set the standards kinda high for other mortgage professionals pitching in my direction. I am dearly thankful for such an ally!
Maureen
Words cannot express the professionalism of everyone involved. They were extremely knowledgeable and courteous and I would never use anyone else ever again. You are the only company I will ever refer to family, friends and clients. THANK YOU!
Leslie
My husband and I recently went through the home purchasing process and we couldn't be happier with the service that we received from Tom and his Team. This was the first home we bought and our real estate agent referred us to Tom. Not knowing what questions to ask or the steps in the process, Tom was right there to walk us through to ensure we had a good first time home buying experience. Tom and his team were efficient with the documentation they requested and we could have closed two weeks earlier because his team was so organized. Working with Tom was a great experience and I would highly recommend him to anyone I know looking to purchase or refinance their home. Thank you Tom and Team, you Rock!
ChristianS
Tom is a superstar loan officer. No joke. I'm the third of my siblings to utilize his services in purchasing a home. I used to be a loan officer myself, but never delivered near the quality of service and financing options that Tom was able to provide. My brother and sister were also pleased with his work. Tom goes the extra mile, or five, for that matter. Period. He becomes personally interested in making sure that your loan works out - beyond the commission. He is patient, understanding, and resourceful. His advice was spot on, every time. Because of his expertise we were able to lock ONE DAY before the rates began to climb (2013)! He was tracking the current news on the Fed's decision to pull out of mortgage backed bond purchasing and let me know that we needed to lock if we wanted to avoid what would inevitably be a rate increase. I took his advice, we locked, and we saved. My purchase was an interesting one. I had some odd income that made my purchase a little more complicated than perhaps most. On top of this, I was purchasing from my brother who was moving out of state. His rate lock was entirely dependent upon my rate lock and my closing on time. There were the normal closing conditions along the way, but Tom was able to get me closed in enough time for my brother to close on time too! sigh What a relief that was! If you take the time to listen to Tom's advice and consider some of his suggestions, he WILL find a way to tailor a beneficial financing plan to your specific situation. I am not overstating it when I tell you that, because I chose to work with Tom, he saved me literally, tens of thousands of dollars over the life of my loan by getting me an exceptional interest rate and by making suggestions that saved me an great deal of money up front. If you want someone that will go the extra mile for you (or five, as he did for me), Tom Pessemier is the right choice for you. This is an honest review. The experience I had was THAT good.
Sarah
I've worked with a lot of different loan officers and mortgage advisors over the years, and Tom ranks at the very top of the list. Not only is he very personable and easy to work with, but what sets him apart is his tireless effort to make sure he's finding the loan program that will work best for his client. He genuinely cares about working for your best interest, and that care was apparent during each conversation we had, and each time he followed up with us. Not only is he great at his job, but he's also just a very nice guy. Hands down, Tom sets the bar for people in the mortgage industry and his integrity is unparalleled.
Jason
We worked with Tom a few months ago. Had spoken with several mortgage brokers prior, but Tom was the one that was able to put the deal together. The whole process from start to finish was very simple. Thank you again, we have no hesitation using you in the future!
Leslie
We had such a great experience with you and your team that when my brother said he was looking to put an offer in on a home in Florida, you were the first person to come to mind! How cool is it that you live so close too! I know he’s pretty stressed (this being his first home), but we know he’s in great hands with you (he knows it too). Thanks for everything!
Alyson
Tom and his team are a class act. He is diligent, meticulous, and caring all at once. Absolutely thrilled that we went with him!
Jessica
Tom Pessemier made my loan process so enjoyable! He went above and beyond helping me out, being a first time homeowner, there were quite a few things I needed explained to me and Tom was a great help!
Marci
Delightful, reassuring, easy communication that was much appreciated and NEEDED for this first (and last!) time home buyer!!! I was rather anxious about going through the entire process but they walked me through every single step, figuratively holding my hand through all my panic attacks! Highly recommend!!!!! Especially Tom Pessemier. I don’t plan on ever buying another home but only because I hate packing and moving
Zach
Tom Pessemier and his team did an amazing job for my family!! I would highly recommend him! Thank you all again!
Rhonda
Tom and Team were amazing through this whole process. They kept me in the loop the whole way and went the extra mile for us. Tom even contacted us on the weekend (his days off) when we were stressing over some issues my husband was having with the loan. So very very impressed with how wonderful the team has been for us!
Anthony
Tom's team closed our condo loan very quickly and was very responsive at every step of the process. They went above and beyond expectations. To expedite things, Tom was in constant contact with the HOA, Realtors and Insurance agents to make sure we closed on time.
Lael
Tom is a genuinely nice guy who will work with you and/or your client to get the best product for you! In the past we had worked with other agents and agencies and found products that were.... ok but not great. Fortunately, Tom moved into our area just when we had a complex refinance that was giving us a headache. Not only did we get a fabulous rate, Tom made it worry free! I HIGHLY RECOMMEND!!!