Emmett went out of his way to explain everything in detail and provide us with many options. He was also willing to help us at any time of the day and was constantly in communication with us. We felt like he made our experience a priority and being first time home buyers it was such a relief knowing we had someone to count on!
Sasha VApr-13-2023
Reviewed by Adam S for Emmett Munson
I appreciated the continuous, open and honest communication your team provided throughout the process. I felt like I was taken care of throughout and you had my best interest in mind. I thoroughly enjoyed worked with all of you and will recommend you to other opportunities for you that I come across. One thing I did want to recommend as a possible improvement to your processes though, is more transparency in what specifically to expect next. The initial email I received warned against fraudulent activity as we go through the process, and with the various services you use to handle loan management, document uploading, document signing, etc. I was hesitant to click on a few of the emails. One I had to ask Wendy if it was legit, but perhaps I was being too paranoid :) It might be a good practice to let you customers know what exactly to look for and who its coming from so there is no concerns. Just a thought :) Thank you again for all you do.
Adam SApr-13-2023
Reviewed by Russell K for Emmett Munson
Emmett and his team communicated the step by step process to closing and provided easy access to esign documents for us. They willingly explained details and answered our questions.
Russell KApr-13-2023
Reviewed by Derek P for Emmett Munson
Your team is amazing about communication. If your not in Lending, it can seem like foreign language but you all made everything easy to understand and made sure we felt like we had options and were part of the process. We feel like the goal was to help us move forward into a better financial state and we are very grateful.
Derek PApr-13-2023
Reviewed by Jace H for Emmett Munson
Emmett and his team were very communicative and really made our first refinance a great experience! We appreciate all of the help and guidance we receive through it all!
Jace HApr-13-2023
Reviewed by Gina P for Emmett Munson
You guys were responsive, knowledgeable, and helped us find solutions to challenging circumstances for signing. You also took the time to review the process and answer any questions we had. Top notch service, thank you!
Gina PApr-13-2023
Reviewed by Brad S for Emmett Munson
The Munson team exceeded my expectations. The made my refi effortless. They also found all areas of savings. I am very please with all their work.
Brad SApr-13-2023
Reviewed by Sandra C for Emmett Munson
Everyone I dealt with throughout the loan process was friendly and pleasant to work with. Process went quickly and I was kept informed all the way.
Sandra CApr-13-2023
Reviewed by Robert W for Emmett Munson
Emmett and his staff kept us up to date through all the stressful process. We were trying to close escrow on our house here in California at the same time as our Idahome. We are grateful for Emmett’s expertise.
Robert WApr-13-2023
Reviewed by Todd D for Emmett Munson
Emmet and Wendy were great to work with ! They were very thorough in making sure we got the best rate available and we would love to work with them again in the future !!!
Todd DApr-13-2023
Reviewed by Vince G for Emmett Munson
The process was seamless. Emmett and staff had an answer to my every question and always responded very quickly. They made it as easy as possible for me to purchase my new home.
Vince GApr-13-2023
Reviewed by Jeffrey N for Emmett Munson
My loan was all done by phone other than the closing. This made it less time consuming. I was also updated throughout the process so I knew how things were going. Thank you.
Jeffrey NApr-13-2023
Reviewed by Joseph H for Emmett Munson
To be truly honest I can't say enough good things about Emmett Munson and his Team. This box won't give me enough space. They made the long-distance home buying loan process in an incredibly difficult market as best of an experience as it could have been. They are serious pros, on top of all the details, overcoming challenges and helping you every step of the way, all the while keeping a smile on their faces. We came to each other as strangers and completed the process as new friends.
Joseph HApr-13-2023
Reviewed by Charmaine J for Emmett Munson
Emmett is very knowledgeable and consultative about the housing market and macro-economics in general. He made the whole process seamless and easy to understand. Most importantly, we feel like we have a great teammate helping us through the entire process and securing the best rate. Thank you Emmett!
Charmaine JApr-13-2023
Reviewed by Nicole S for Emmett Munson
Emmett was so helpful. He even drove by properties for us and gave his honest opinion. He really made the loan process less stressful and he knows his stuff. so we felt confident in his expertise.