Great communication the whole time. any question I had was answered quick n clearly I felt like I was treated like family not just business
Irving AJun-03-2021
Reviewed by Colleen C for Tyler Cartmel
Tyler and Lori were wonderful to work with. Tyler was easy to get in touch with and was patient with my many questions. I couldn’t be happier with my experience.
Colleen CJun-03-2021
Reviewed by Samantha Ysais L for Shawn Yocum, CMA
Everyone that we worked with was kind, helpful, and responsive to all of our questions. As first-time homebuyers we were nervous about the process but Shawn Yocum and her team made it easy!
Samantha Ysais LJun-03-2021
Reviewed by Martha Sacchini for Ellis Liverman
Ellis is personable, available and knowledgeable. We've worked with him before and were very pleased so called him again to refinance our mortgage /
Martha SJun-03-2021
Reviewed by Alison M H for Chris Kimble
Customer service
Alison M HJun-03-2021
Reviewed by Tyler G for Youssef Abdelhalim
The thorough communication through out the entire process
Tyler GJun-03-2021
Reviewed by Farhan A S for Chris Kimble
Chris was very attentive to our concerns, responsive to our calls, and well informed, in general.
Farhan A SJun-03-2021
Reviewed by Mark A C for Mark Townsend
Very pleasant and relaxing experience
Mark A CJun-03-2021
Reviewed by Wayne E for Andy Craig
Communication through the entire process was incredible!
Wayne EJun-03-2021
Reviewed by Itzel H for Ray Sewnath
Great support
Itzel HJun-03-2021
Reviewed by Toni M G for Silas Tolles, CMA
The underwriting department was amazing! Jeff was fantastic. Silas was also helpful, though we did not talk with him much.
I would suggest some streamlining measures to ensure details aren't lost. There were a few times that numbers did not make sense or requests had to be restated. Questioning numbers is not what you want to do with your mortgage lenders! Attention to detail is crucial!
Toni M GJun-03-2021
Reviewed by George K for Andy Craig
Everyone is helpful.
George KJun-03-2021
Reviewed by JEAN W for Mark Townsend
Mark made a loan happen when no one else would!
JEAN WJun-03-2021
Reviewed by Joshua S for Titus Mhiripiri
Communication and expertise of the loan process (particularly VA) was on point and effective.
Joshua SJun-03-2021
Reviewed by Sandra J for Antrone Dailey
Antrone!! Always goes the extra mile to make sure the loan is closed and no one is ever disappointed. He is the very best at what he does.