Cathy was extremely communicative through the entire process. It was refreshing not to have to follow up with the lender instead of them keep us updated. 85% of the lenders are not communicative and it is extremely frustrating that you have to follow up with them to make sure they are doing their job. Not once did we have to do this with Cathy. Great experience with her.
Delena Ciamacco Sep-17-2021
Reviewed by Jacqueline E K for Kathleen Halbing
Kathleen and Damaris were very personable. Great customer service.
Jacqueline E KSep-17-2021
Reviewed by Robert V Molloy for Laura Crisafulli
Quick and easy
Robert V MolloySep-17-2021
Reviewed by Martha Trepanier for Diane Hooper
excellent and timely communication - Diane explains every part of the process
Martha TrepanierSep-17-2021
Reviewed by Heidi Troutt for Craig Sanders
The efficiency of the team! I was called several times simply asking if there was anything you could do for me. As a builder that is behind on building schedules, in this pandemic time, the calls aren’t usually just a simple “what can we do for you”? As a realtor representing a seller, it was nice a lender took time just to check in with that same question. I will refer you as another lender choice for my buyers.
Heidi TrouttSep-17-2021
Reviewed by Daniel J Stein for Stephen Janocha
Smooth transaction!
Daniel J SteinSep-17-2021
Reviewed by Daniel Adams for Ronda Hammang
Ronda and her team was a pleasure to work with. As stressful as buying a home can be, Ronda made the process seamless and pleasurable. I will always recommend Ronda to anyone that’s interested in buying a home or refinancing.
Daniel AdamsSep-17-2021
Reviewed by David L F for Stacy Mizzell
This was our third loan that we have worked with Stacy on. Each time she responds quickly and the entire process has been smooth and seamless. Stacy's always professional, pleasant and extremely knowledgeable. I would not even consider obtaining a mortgage loan from anyone else other than Stacy. Thanks Stacy once again for a fantastic loan experience!
David and Lisa Finley
David L FSep-17-2021
Reviewed by Deborah Sales for Jeanine Cicardo
Jeanine was very patient and in constant contact with us. She was available whenever we had questions, and she resolved any issues we had.
Deborah SalesSep-17-2021
Reviewed by Yuxiang Lai for Christa Martin
Christa was great.
Yuxiang LaiSep-17-2021
Reviewed by Craig J for Mona Edick
Some of the advice mona helps with is very helpful and makes you feel like bay equity is on your side.
Craig JSep-17-2021
Reviewed by Daria Vinci for Dominick Guido
Overall communication and response times from the team
Daria VinciSep-17-2021
Reviewed by Guy H for Thomas Bickett
From the very start Tom and the other members made the process Much easier and understandable for us. They were always pleasant and made it a better experience. I’m happy we chose them!