Reviewed by Caitlin Leigh Scott for Katie Weldon - Branch Manager
Shane was so knowledgeable and supportive through the whole process. He was always immensely responsive and gave us multiple options to make sure that we got the best option for us. When we ran into problems he was incredible helpful in coming up with solutions. His optimism and calm demeanor were incredibly helpful during parts of the process that were stressful. I will reach out to Shane for our mortgage needs in the future and would recommend him to all of my friends.
Caitlin Leigh ScottDec-12-2024
Reviewed by Kyle Wilson for Katie Weldon - Branch Manager
Everyone I talked to helped with all my questions and just were very helpful
Kyle WilsonDec-12-2024
Reviewed by Michael Holder for Katie Weldon - Branch Manager
Quick easy process
Michael HolderDec-12-2024
Reviewed by Laurie Tarducci for Katie Weldon - Branch Manager
Quick responses to questions, rapport with our agent, and the rate match made Team Katie a 10/10
Laurie TarducciDec-12-2024
Reviewed by Ryan Isaacs for Katie Weldon - Branch Manager
It was a nice experience. Friendly and helpful
Ryan IsaacsDec-12-2024
Reviewed by Biswash Thakuri for Katie Weldon - Branch Manager
Great communication, great customer service
Biswash ThakuriDec-12-2024
Reviewed by Michael DeNault for Katie Weldon - Branch Manager
Shane and Stacey were GREAT when it came to communicating what was needed to move through the process, Shane was very knowledgeable about rates, current events, and when to lock in a rate, and with this being the second mortgage I’ve done with team Katie, the experience keeps getting better!
Michael DeNaultDec-12-2024
Reviewed by Omar R. for Katie Weldon - Branch Manager
In a business that can be all about making the numbers work, Team Katie has a special way of connecting with the people they work with; they take away the anxiety from the home buying process. Shane, Stacey, Samantha and Katie have been wonderful. They are professional, communicative, and reliable. Thank you for everything Team Katie!
Omar R. Dec-12-2024
Reviewed by Paige Austin for Katie Weldon - Branch Manager
I can’t say enough good things about Team Katie! I initially stumbled upon Katie when I was looking into MassHousing loans and I’m not sure I’ll ever be so lucky again. I have never had a better customer service experience than with Team Katie. As a first time homebuyer, I was incredibly nervous to go through this process, but Team Katie made everything easy and painless! I felt supported through each step and the team was lightning fast to reply when I had a question or there was an update. Team Katie alerted me of the new MassDreams program and were able to help me get a sizeable grant that I never would have known I could qualify for.
A special thank you to Jana and Stacey for getting me through the process!
I will be recommending Team Katie to anyone I can! Thank you to Katie and the entire team!!!
Paige Austin Dec-12-2024
Reviewed by Kendel Hall for Katie Weldon - Branch Manager
My husband and I recently purchased our first home and we used Team Katie via Total Mortgage as our lender. I cannot say enough great things about Katie and her team. I mostly worked with Samantha Sirmaian and she was wonderful. She was always responsive via email and text. She always got back to me quickly and answered every question I had. Everyone on Katie’s team is great.
I would highly recommend Team Katie to anyone looking for a lender!
Kendel Hall Dec-12-2024
Reviewed by Marla E Lagrassa for Katie Weldon - Branch Manager
Team Katie was such a great experience. Starting from the beginning & to the end was an organized process. Katie and her team were pleasant, patient, & answering questions efficiently. I totally felt secure working with a team, and knew the outcome was going to be great.!!!! #1 I would highly recommend team Katie to anyone!!
Marla E LagrassaDec-12-2024
Reviewed by Michael Lynch for Katie Weldon - Branch Manager
Very responsive and answered questions quickly
Michael LynchDec-12-2024
Reviewed by Erica Im for Katie Weldon - Branch Manager
Team Katie was a pleasure to work with. It felt great to know they truly had your best interest. they did everything & more to help us during our home buying process. Thank you to each and everyone of them. They truly have the best team.
Erica ImDec-12-2024
Reviewed by Miranda Lynn MacDonald for Katie Weldon - Branch Manager
Katie and her team were so pleasant to work with. Buying a home can be such a stressful experience, but everyone I spoke with explained everything clearly and truly cared about getting us the best rate. Not only was the whole process handled so smoothly we were even able to move up closing because everyone was so clear about all documentation needed. Would recommend Katie and her team to anyone in a heartbeat. Thank you!
Miranda Lynn MacDonaldDec-12-2024
Reviewed by Michelle81C for Katie Weldon - Branch Manager
Team Katie is the absolute best! We would highly recommend them to anyone. As a first time homebuyer and a super stressful time, these guys made this experience so much smoother then I ever expected!! We would 1000% use Team Katie over and over again!!