See What Our Customers Are Saying

Reviewed by Jaymee M for Shannon Joseph
Shannon is wonderful!! She’s quick and efficient with the entire process and is always available to answer any questions you have. Not only does she answer your questions but she makes it a point to inform you thoroughly about each step so that you actually know and understand everything that’s going on through the entire process. I cannot recommend Bay Equity and Shannon Joseph enough!! I’m so thankful for them!
Reviewed by Marsha S for Aaron Jacobson
The customer service & overall support through the process was great. Things moved very expeditiously and staff didn't mind answering questions.
Reviewed by Austin M for Daniel Minor
It was a pretty seamless process!
Reviewed by Jeaneene Crowell for Scott Voelkel
He got the job done
Reviewed by Kevin F for Mona Edick
Mona is very knowledgeable in her field and goes way above and beyond to helping you (the customer) with your end goal in mind. Refinancing your first home or buying your next dream home! I would highly recommend her to anyone because she is the best in the businesses! Thank you Mona
Reviewed by James L for Mona Edick
Mona is very knowledgeable in her field and goes way above and beyond to helping you (the customer) with your end goal in mind. Refinancing your first home or buying your next dream home! I would highly recommend her to anyone because she is the best in the businesses! Thank you Mona
Reviewed by Shelley L for Amir Elshafiy
Let me tell you about Amir...absolutely amazing..I was about to give up and wait 2 more years, emailed Amir. He said no way. That was Nov 2021. Here it is 2022 January I am new home owner with a mortgage. Amir is your source and sauce of expertise. Amir is easy to deal with. Fantastic quality like no other. I GOT A HOUSE and THIS IS MY FIRST
Reviewed by Anna C for Dontrell Churchill
Made buyers getting there mortgage a smooth transaction
Reviewed by Joseph D L for Shannon Joseph
Shannon was super helpful in the house buying process and had an answer to all of our questions! Shannon was very professional and was reliable when we needed to get in touch!
Reviewed by Nelson B K for Tom Jagger
good communication among various team members, particularly during the early and middle of the application process putting all of the required docs together.
Reviewed by Robert C S for Michael Livezey
Very informative and made us feel comfortable with our experience in purchasing our home.
Reviewed by Carol M P for Kelly McHale
I believe the team to have had my best interests at heart. I would have appreciated more guidance up front and a chance to know that I was at a disadvantage in this process being self-employed. Kelly and her team responded promptly and courteously to my inquiries and seem dedicated to their customers' experience. I appreciate all that they did on my behalf.
Reviewed by Tamara J for Scott Miller, CMA
Great communication on the process all along the way and genuine interest in what was in our best interest. Highly Recommend! Thank You Scott & Team!
Reviewed by Nicole P for Dontrell Churchill
Dontrell was great during the entire process.
Reviewed by Farrah S J for Dontrell Churchill
My realtor Jasmine Thompson of KW and Dontrell Churchill. The processor LM could use some customer service training.