Jeanine was terrific throughout the entire process. She helped make the entire home buying experience much less stressful for a couple of first time homebuyers. I have already recommended Annie Mac, and especially Jeanine, to some people who are looking to buy in this area.
James R CJun-24-2023
Reviewed by Danny S for Stephen Janocha
I like the direct chat or giving me the numbers, scenarios and telling me what I qualify for. The process was smooth and Steve was available every time I had a question through email or text
Danny SJun-24-2023
Reviewed by Hannah U for Bradley Rost
The team was super responsive and ready to help. Made it a very smooth transaction!
Hannah UJun-24-2023
Reviewed by Debora T M for Matthew Lugas
Great all the way!
Debora T MJun-24-2023
Reviewed by Mercy T for Mona Edick
The way they talk to you, that alone is everything.
Mercy TJun-24-2023
Reviewed by Daniel S for Casey Constant
Casey was personable, accessible by phone and text and attentive to our needs explaining the process, options and what was needed and why. He assisted us in problem solving when required and providing professional advice to support our decision making. His knowledge, communication and professionalism was excellent and the reason we would recommend others.
The use of the mobile app and online secure accounts were beneficial. We would suggest orienting new users to the mobile app based on an individual's savviness with technology. This would benefit users in uploading documents securely.
Communication with other team members particularly during the underwriting review and process was less personable and effective and lacked consistency. While the communication slightly improved toward the end of our underwriting process, we would recommend that team members be aware of the preferred communication style of loan applicants and their familiarity of the mortgage language and expectations for compliance needs. Providing explanations, confirming receipt of and appropriate documents, and acknowledging the social-emotional implications of the mortgage process are suggested to enhance the team's service to others.
Thank you for your support and service in assisting us in securing a loan in order to purchase our new home.
Daniel SJun-24-2023
Reviewed by Matthew P for Jeff Andress
Matthew PJun-23-2023
Reviewed by Thomas M for Carmen Bertsch
Thomas MJun-23-2023
Reviewed by Erin S for Adam Groblewski
Always love working with Adam. He always is responsive and prompt with his periodic updates on files. He keeps the client, and both agents in the loop so none of us are guessing where we are at in the closing process. He is upfront and honest, even if it is harder news to give. Always appreciate you Adam!
Erin SJun-23-2023
Reviewed by Maria T G for Eric Hutton
Maria T GJun-23-2023
Reviewed by Mechelle L for Jamie Mason
Mechelle LJun-23-2023
Reviewed by Paula L for Les Brewer
Paula LJun-23-2023
Reviewed by Wilmer C for Juan Torres
Wilmer CJun-23-2023
Reviewed by Jason A for Laura Crisafulli
Laura Crisafulli made our home buying process wonderful. Her knowledge and professionalism is top tier and we looking forward to working with her again.