Reviewed by Kimberly A Bleasdale for Christa Martin
Christa would communicate via text/phone/email and was super understanding with my two little kids being crazy in the back round. She helped me with getting all the appropriate paper work that was needed and answered all of our million questions. Genuinely nice person to have on your side During a big purchase. Made everything a lot less stressful and easy.
Kimberly AFeb-28-2021
Reviewed by Kelly A for Mona Edick
The service we received was beyond our expectations. It’s rare to find someone that truly cares and is as knowledgeable and helpful!
Kelly AFeb-28-2021
Reviewed by Laura Schnur for Steve Vetter
It was an amazing experience. Everyone is pleasant, knowledgeable and easy to speak with. Thank you!
Laura SFeb-28-2021
Reviewed by Jeffrey Sawyer for Ellis Liverman
Great customer service
Jeffrey SFeb-28-2021
Reviewed by Julian M Henao Botero for Eliel Banegas
Eliel is always very helpful,kind,very responsive he's a great person overall always has an answer for all my questions and helped me to my best interest absolutely love to work with him thank you Eliel
Julian MFeb-28-2021
Reviewed by Catherine F for Shannon Joseph
Shannon kept me up to date every step of the way. Of I had questions she always answered them in a timely manner.
Catherine FFeb-28-2021
Reviewed by Nisha Patel for Denise Hosek
Communication and thoroughness.
Nisha PFeb-28-2021
Reviewed by Mark I. Heier for Matthew Zimmerman
My mortgage broker, (Matthew Zimmerman) did a phenomenal job! Overall however, with the exception of Matt, your organization is the worst I've ever dealt with. This process began in May 2020, and I have three properties to refinance. It took over 6 months to close the first which was a VA Streamline refinance, and another four months to close on the second. I'm being told the third refi will be seamless but I remain skeptical. At this time I can not recommend your organization to anyone.
Mark IFeb-28-2021
Reviewed by Andrew P for Brian Kedzior
Working with Brian and First Option was great..... simple and to the point.
Andrew PFeb-28-2021
Reviewed by Eileen Dobyns for Gordon Haraway
Very pleasant and professional service. Gordon was such a pleasure to work with!
Eileen DFeb-28-2021
Reviewed by Jessica P Clickner for Laura Crisafulli
Very thankful for everyone involved with helping us get our loan for our new home. The process was easier than we anticipated. Thank you!
Jessica PFeb-28-2021
Reviewed by Joel C for Gabriel Gillen
Everything from start to finish was great. I’ve done a few refinances in the past and they are always a nightmare. This was the first time everything that I was promised was delivered on.
Joel CFeb-28-2021
Reviewed by Michael Cullen for Andy Craig
Emails were answered as soon as possible .. paperwork portal easy to use... very happy with this process
Michael CFeb-28-2021
Reviewed by Dianna M Molczan for Craig Cusick
I would have liked to know all persons names that were to be working with me upfront, so I didn’t have to question who I was getting e -mails from. Craig was very responsive to my text and e mails. Talked me off the ledge a few times when my stress level was high. The transaction was very quick.