Reviewed by Virginia McHugo Polley for Katie Weldon - Branch Manager
I felt I was placed with an inexperienced person. Shane was very nice but sometimes when I was feeling overwhelmed, he was not very understanding.
Stacy went above and beyond for her services- I would give her a 10
Virginia McHugo PolleyDec-12-2024
Reviewed by Caitlin Mitchell for Katie Weldon - Branch Manager
Katie and her team were very knowledgable and happy to explain every part of the process to ensure we were making the best choices. They were easy to reach, patient and available whenever we needed them. Thanks again!
Caitlin MitchellDec-12-2024
Reviewed by Peterson Paret for Katie Weldon - Branch Manager
From day one to closing, the experience was enjoyable and smooth. It was effortless to communicate with the team both via email and text. They explained the process to me in detail with no room for confusion. I am delighted and lucky for their referral, or else we wouldn't be able to purchase our home. Thanks again!
Peterson ParetDec-12-2024
Reviewed by Victor Perez for Katie Weldon - Branch Manager
The way all your guys work together is unbelievable with the best interest to help make my dreams come true ,I'm very proud of your team and very lucky to have you guys in my family life, so thank you for everything and God bless you all always and merry Christmas to all your family.
Victor PerezDec-12-2024
Reviewed by Ashley Perez for Katie Weldon - Branch Manager
Team was very communicative and stayed with us through through the whole process. And made things as easy as possible.
Ashley PerezDec-12-2024
Reviewed by Leslie Ann O'Donnell for Katie Weldon - Branch Manager
Katie and her team were great to work with. I will definitely recommend them. I appreciate all their assistance and professionalism throughout this process. They made my dream of homeownership come true. I am very grateful to the entire team. Thank you again.
Leslie Ann O'DonnellDec-12-2024
Reviewed by Peterson Paret for Katie Weldon - Branch Manager
The team is knowledgeable, excellent at explaining the in and out, and very detail orientated, making the process easy and pleasant.
Peterson ParetDec-12-2024
Reviewed by Vikas Veeranna for Katie Weldon - Branch Manager
Exceptional service and always available to answer questions!
Vikas VeerannaDec-12-2024
Reviewed by Richard Hopkins Jr for Katie Weldon - Branch Manager
Great communication from start to finish. Amazing team made the process stress free!!
Richard Hopkins JrDec-12-2024
Reviewed by Christina A DiGeronimo for Katie Weldon - Branch Manager
Very responsive team members, made the process very smooth any questions were addressed in an easy understandable response
Christina A DiGeronimoDec-12-2024
Reviewed by Sarah Tubridy for Katie Weldon - Branch Manager
The team had amazing response time every step of the way. Everyone went above and beyond to explain things to me and we’re patient and re-explained if there was some thing I didn’t understand. They answered all of my questions every single time I asked even when I was getting ahead of myself. I had full confidence that I was in the best hands every step of the way!
Sarah TubridyDec-12-2024
Reviewed by Jessica Burgos for Katie Weldon - Branch Manager
Everything was top notch
Jessica BurgosDec-12-2024
Reviewed by Sorn Sorm for Katie Weldon - Branch Manager
The team was very on point with everything. Excellent service and everyone was awesome.
Sorn SormDec-12-2024
Reviewed by Lorenzo Joseph Sordoni III for Katie Weldon - Branch Manager
Initially when dealing with Katie at the start of the process, communication was excellent. Later on when others were added to the mix, we would receive multiple emails from multiple individuals, some of which telling us to opposite things. We have been told that everything was all set to go in regards to the appraisal, which we found out was not accurate. We understand some things can get lost in translation, but just being told by one person, we needed to upload documents for the approval process, and another person telling us we were all set made it extremely confusing and difficult.
Lorenzo Joseph Sordoni IIIDec-12-2024
Reviewed by Thomas C. Graustein for Katie Weldon - Branch Manager