Kristi and her team made every effort to work with us and our situation in order to get us a great outcome. They gave us advise without judgement, worked with us every step of the way, and ultimately helped us get exactly what we needed.
Katy EJan-26-2022
Reviewed by jenn bush for Pat Staffa
If you are looking to refinance or get a mortgage Pat is the absolute best person to use. I use going through a divorce and exploring what options were best for me. He broke down what a refinance and an actual mortgage would look like for me. He answered absolutely every question and concern. Every text message and phone were returned and he never made feel like I was bothering him. I would definitely use Pat he has the patience of a saint.
jenn bush Jan-26-2022
Reviewed by Addy D for Tom Fox
Honest, clear communication, and got the job done.
Addy DJan-26-2022
Reviewed by Sejalben M P for Sam Patel
He is really friendly
Sejalben M PJan-26-2022
Reviewed by James Allen R for Rosanna Faye Anderson
She was always very assessable and pleasant
James Allen RJan-26-2022
Reviewed by Reena C for Youssef Abdelhalim
Immediate response and courteous attitude regardless of the circumstance.
Reena CJan-26-2022
Reviewed by Roberta V for Samuel Corona
Excellent w communication and getting it done!
Roberta VJan-26-2022
Reviewed by Joseph S for Youssef Abdelhalim
Communication
Joseph SJan-26-2022
Reviewed by Ingrid J for Carolina Polania
Loan closed in less than 30 days.
Ingrid JJan-26-2022
Reviewed by Morgan G for Brian Lykins
Stephanie was very nice and helpful. The only negative thing I have to say was the final number given to me the day before closing was not the final number and I have to go back to the bank and pay for another cashiers check it wasn’t a huge deal just would have liked to avoid that. Thanks for everything.
Morgan GJan-26-2022
Reviewed by Matt & Meredith for Ellis Liverman
Ellis really handled the situation well. There were some issues that came up that nobody could have foreseen and he took care of it. He really goes above and beyond. We love working with Ellis!
Matt & Meredith Jan-26-2022
Reviewed by Thomas Carr P for Crystal Padgett
What made our experience great was just the customer service was amazing, Joyce Morrison is so organized and so helpful. Everyone in this house buying process has been wonderful and Annie mac has been outstanding
Thomas Carr PJan-26-2022
Reviewed by Lisa R K for Steve Vetter
Steve, I was very happy at the beginning of the mortgage process. Your support staff is fantastic. My problem is that you originally told me my interest rate would probably be 3.25%. Than I received paperwork stating it would be 3.50%. The final lock in paperwork was 3.75%. I called you and asked why and you told me to just sign and it would most likely go down to at least 3.50% and hopefully 3.25%. You said you would call me the next day. You finally called me late the next night with a promise of a call the next morning when you said you would rerun the numbers. I never received that call and we closed at 3.75%. I feel there was a lack of communication.
Lisa R KJan-26-2022
Reviewed by Dennis Ang U for Gabriel Gillen
process took longer
Dennis Ang UJan-26-2022
Reviewed by Krystal D for Kristi Rendon
Kristi and her team were very knowledgeable, they made the home buying process very easy.