Everybody was very nice! My close did get pushed back multiple times due to the unavailability of appraisers and this particular person taking forever, however, I know that is not anyone's fault. There was one time that I had asked several clarifying questions and it took my processor almost a week to get back to me which was frustrating. Other than that, great people, we got the job done, and I am very happy with my new home. Thanks so much!
Caleb VAug-06-2021
Reviewed by De Laura L F for Randy Fiocchi
We were confused about the third parties that were contacting our work and also the signed copies we required from our bank after giving this company details or our employment and also of our bank account details. I don't understand why they do not have a contact for bank to view assets after the documents we signed. I had to field if faxes and odd phone calls to my employer were scam requests for information because the names were not from the mortgage company.
De Laura L FAug-06-2021
Reviewed by Janet O for Hannah Katz
We explored a handful of loan providers before working exclusively to Hannah. From the outset, her enthusiasm and work ethic were obviously above par and it gave us great confidence. She went above and beyond at every step to make sure the process was easy for us. I wish I could work with her in my every day business!
Janet OAug-06-2021
Reviewed by Neil C for Hannah Katz
Hannah was stellar to work with. She made the application process smooth and was always responsive to our concerns. As first time home buyers it really helped to have the benefit of her knowledge and attention to detail. Best of any of the mortgage folks we talked to.
Neil CAug-06-2021
Reviewed by Pasang Dorji M for Bradley Rost
Be trustful
Pasang Dorji MAug-06-2021
Reviewed by Felix Joel N for Gabriel Gillen
Amazing experience. Great Comunication. Greta team would highly recommend them
Felix Joel NAug-06-2021
Reviewed by Patrick G for Jeff Andress
Lender was getting me frustrated
Patrick GAug-06-2021
Reviewed by Shauntaye C for Shawn Yocum, CMA
Shawn and literally the whole team was amazing....the dedication was outstanding
Shauntaye CAug-06-2021
Reviewed by Rosemarie S for Jill Granato
Jill was helpful and answered all of our questions She was never to busy to help us in any way possible
Rosemarie SAug-05-2021
Reviewed by Juanita Heintz for Chrissy Pierson
I highly recommend Steve and his team (Yvette and Todd) to anyone looking to finance a home! They took the time to get us in the best loan that fitted our needs! Not only did Steve go above and beyond when we first got a mortgage for our home but was amazing helping us with a refinance! It took a lot of patience and determination to make sure the process went as smooth as possible and his team was there answering all the questions I had a long the way! 10 out of 10 cannot do any justice to describe the amazing work this team preforms!
Juanita Heintz Aug-05-2021
Reviewed by Dustin F for Holly Nelson
Fast and easy
Dustin FAug-05-2021
Reviewed by Jacob H for Daniel Minor
Daniel is always available for me even on weekends. This is my second loan through your team both 10/10 experiences but Dan gets 12/10
Jacob HAug-05-2021
Reviewed by Gary F C for Mark Townsend
Mark has supported us for several years to get to the point of actually doing business and refinancing a mortgage. He has consistently answered our questions and stayed with us through the process. He is also very personable and it was enjoyable to meet together working on this.
Gary F CAug-05-2021
Reviewed by Paul S for Kristi Porter
The friendly, knowledgeable service, the constant updates, and the willingness to help with the whole process, start to finish. If I need to do it again, Kristi at Annie Mac will be my first call
Paul SAug-05-2021
Reviewed by Debra G for Kathleen Halbing
Kathleen was so diligent in her process to get this difficult mortgage there. She was always upbeat and confident with my customers.