Communication was key in this current market. The quick response to calls and questions allowed for a fast turnaround from offer to close.
Frederique DNov-04-2021
Reviewed by Linda G for Tami Lione
Tami was very hands on from the beginning and throughout the process. She explained everything clearly and was proactive in getting me the best possible terms. She was also very easy to communicate with and extremely responsive.
Linda GNov-04-2021
Reviewed by Donald H for Brian Lykins
Very friendly and prompt. Everything was organized and very easy. Much appreciated.
Donald HNov-04-2021
Reviewed by Lisa S for Susan Laganas
Susan is great to work with! Communicates well and always keeps us in the loop! She is an expert lender!!!
Lisa SNov-03-2021
Reviewed by Daniel E for Ali Menke
This is my second time using Tony and his team. I turned down other lenders solely based on how amazing his team is. They are so quick to respond to any need big or small I may have. They truly make my family and I feel like we are part of their team. I will never use another group and will highly recommend using them. They are by far the best all the way around. Thank you once again for another easy and amazing experience.
Daniel ENov-03-2021
Reviewed by Marie Carmelle G for Azeddine Zaki
Effective communication and follow up from Zaki and Honesty too. Really recommend!
Marie Carmelle GNov-03-2021
Reviewed by TRACY L B for Adam Groblewski
I appreciated Adam's ongoing communication through the process. I was disappointed by the appraisal review process-thought it was a bit lengthy. But this was no reflection on Adam.
TRACY L BNov-03-2021
Reviewed by Ramona H for Amanda Broomall
Communicate with the listing agent or transaction coordinator
Ramona HNov-03-2021
Reviewed by Shelley Gunn for Daniel Minor
Very pleasant and timely. Our refi was complicated and he was able to get everything done in a timely manner
Shelley Gunn Nov-03-2021
Reviewed by Adam A S for Emmett Munson
I appreciated the continuous, open and honest communication your team provided throughout the process. I felt like I was taken care of throughout and you had my best interest in mind. I thoroughly enjoyed worked with all of you and will recommend you to other opportunities for you that I come across. One thing I did want to recommend as a possible improvement to your processes though, is more transparency in what specifically to expect next. The initial email I received warned against fraudulent activity as we go through the process, and with the various services you use to handle loan management, document uploading, document signing, etc. I was hesitant to click on a few of the emails. One I had to ask Wendy if it was legit, but perhaps I was being too paranoid :) It might be a good practice to let you customers know what exactly to look for and who its coming from so there is no concerns. Just a thought :) Thank you again for all you do.
Adam A SNov-03-2021
Reviewed by Anthony G G for Kathleen Halbing
Kathleen made it great if it wasn’t for her
I would go elsewhere