See What Our Customers Are Saying

Reviewed by Stacey M H for Mark Townsend
Mark is fantastic and would not change him for the world. The Cash2Keys people however kept making mistakes (phone numbers, emails) and I would not recommend that program to anyone. They made the whole process extremely frustrating.
Stacey M H Nov-04-2023
Reviewed by Michelle Adriana A for Hannah Katz
Michelle Adriana A Nov-04-2023
Reviewed by Cameron E for Sherri Bowen
Cameron E Nov-03-2023
Reviewed by Najaah J. G for Matt Ogden
Matt has continued to go over and beyond to help me get whatever i need. I will only ever work with Matt. I will continue to refer people to him. He truly is a life saver.
Najaah J. G Nov-03-2023
Reviewed by Adam B for Connor McAtee
Conner was extremely helpful in navigating the nuances of my families financial goals. He worked diligently to find the best options for us. The finance marketplace can be a tricky place but Conner showed through his knowledge and honesty the trustworthiness of your organization. Will be calling on him again in the future.
Adam B Nov-03-2023
Reviewed by Ronald M C for Andy Craig
Ronald M C Nov-03-2023
Reviewed by James O M for Faith Adams
James O M Nov-03-2023
Reviewed by Paige K for Steven Lachance
Steve was very responsive and a pleasure to work with!
Paige K Nov-03-2023
Reviewed by Judy K for Autullo Mortgage Team
Communication, friendliness
Judy K Nov-03-2023
Reviewed by Ricky L S for Bradley Rost
Ricky L S Nov-03-2023
Reviewed by Keri S for Shawn Yocum, CMA
The team was wonderful to work with! Everyone was kind, always reachable and knowledgeable. I felt very comfortable with the process from start to finish! Shawn Yocum is the BEST! Thanks for all you do!
Keri S Nov-03-2023
Reviewed by Robert G R for Susan Laganas
Robert G R Nov-03-2023
Reviewed by Bhavya R for Kelly McHale
Bhavya R Nov-03-2023
Reviewed by Linda B for Chrissy Pierson
Chrissy's response time is great. She was always able to turn on a dime when I needed a new pre-approval letter. I really appreciate her promptness in communicating as well. Thank you, Chrissy!
Linda B Nov-03-2023
Reviewed by Phil A for Pedro Maldonado
The experience was excellent when we started with the Cash2Keys program through the first closing and coming into the second. But as we started to wrap on the second closing, the process started to come off the rails a little. We were told we were getting a 6.99 interest rate multiple times but come closing day it was suddenly 7.49. No one could explain why to me, no one sat us down and told us this change had happened (though i'm sure it was buried somewhere in document #12 of 63 that we signed over the course of two months), and by closing day, what option did I have? Also, we were told we would only have to come up with down payment money for Closing #2 multiple times and then on closing day, they took an extra $5000 from us and said the mortgage company had made a mistake on the paperwork. Whoopsie doodle! For as great and friendly and professional as everyone was 90% of the process, suddenly at the end numbers started changing, we got charged more money, and we just had to sit there and take it. It really feels like our file got hot potato'd around your company and people at the end of the process didn't know what we'd been told at the beginning. I'm sure there were valid reasons for these changes and perhaps they would've always been unavoidable from Day 1, but from our perspective as customers, we were told we'd pay X and then on closing day, it was X+Y. And it was such a powerless feeling. Was I going to risk losing housing to fight an uphill battle against 200+ pages of legalese that probably had plenty of weasel words that protected your company instead of the customer? I don't have the savvy or time for that. If a movie is great in Act 1 and Act 2 and then beefs it on the ending, unfortunately, that's what people will remember. So yeah, we got our house, yeah the Cash2Keys program was extremely helpful at getting us into the state with a house that met our needs, but my memory of this process will be that at the end of the day, they changed the numbers and we just had to eat it. For my family, we could afford it and we basically broke even by the end of this process, but other families will not be so fortunate.
Phil A Nov-03-2023