See What Our Customers Are Saying

Reviewed by Biswash Thakuri for Katie Weldon - Branch Manager
Great communication, great customer service
Biswash Thakuri Dec-12-2024
Reviewed by Michael DeNault for Katie Weldon - Branch Manager
Shane and Stacey were GREAT when it came to communicating what was needed to move through the process, Shane was very knowledgeable about rates, current events, and when to lock in a rate, and with this being the second mortgage I’ve done with team Katie, the experience keeps getting better!
Michael DeNault Dec-12-2024
Reviewed by Omar R. for Katie Weldon - Branch Manager
In a business that can be all about making the numbers work, Team Katie has a special way of connecting with the people they work with; they take away the anxiety from the home buying process. Shane, Stacey, Samantha and Katie have been wonderful. They are professional, communicative, and reliable. Thank you for everything Team Katie!
Omar R. Dec-12-2024
Reviewed by Kendel Hall for Katie Weldon - Branch Manager
My husband and I recently purchased our first home and we used Team Katie via Total Mortgage as our lender. I cannot say enough great things about Katie and her team. I mostly worked with Samantha Sirmaian and she was wonderful. She was always responsive via email and text. She always got back to me quickly and answered every question I had. Everyone on Katie’s team is great. I would highly recommend Team Katie to anyone looking for a lender!
Kendel Hall Dec-12-2024
Reviewed by Makenzie O'Meara for Katie Weldon - Branch Manager
The team was incredibly responsive and thoughtful.
Makenzie O'Meara Dec-12-2024
Reviewed by Omar Abdou Rahmaan for Katie Weldon - Branch Manager
In a business that can be all about making the numbers work, Team Katie has a special way of connecting with the people they work with; they take away the anxiety from the home buying process. Shane, Stacey, Samantha and Katie have been wonderful. They are professional, communicative, and reliable. Thank you for everything Team Katie!
Omar Abdou Rahmaan Dec-12-2024
Reviewed by Heather Leigh Gerlack for Katie Weldon - Branch Manager
Shane helped make a stressful time in our lives a little bit easier. Staff is knowledgeable, friendly, and responsive.
Heather Leigh Gerlack Dec-12-2024
Reviewed by Megan CD for Katie Weldon - Branch Manager
Katie made herself available to me at 8 pm for a phone call tonight my offer was excepted on the home I was purchasing. I had never worked with Katie before, so this was not a favor or some thing she was doing for a friend. Her responsiveness and quick willingness to help was what made me want to work with her. She came up with a creative and smart way to fix a problem I was running into with financing my offer. Her knowledge and availability were top tier. I would recommend using Katie 10 out of 10 times. I worked closely with Shane and Stacey on team Katie and they were so available to me and also patient with the amount of documents needed for my loan. They all were able to work professionally with a non-traditional situation and I am forever grateful for their help.
Megan CD Dec-12-2024
Reviewed by Abby Marie Gavin for Katie Weldon - Branch Manager
Everyone was very quick to respond to any questions we had and everyone was very friendly too!
Abby Marie Gavin Dec-12-2024
Reviewed by Michael Lynch for Katie Weldon - Branch Manager
Very responsive and answered questions quickly
Michael Lynch Dec-12-2024
Reviewed by Stacey Casalinuova for Katie Weldon - Branch Manager
Kelly Lagrassa!!! She was amazing the whole time! She was patient, willing, ambitious, confident, etc! The way the whole team towards the end, when we finally found THE house, pulled together and did an amazing job! We’re so happy with the home and cant wait to make it our own!
Stacey Casalinuova Dec-12-2024
Reviewed by Sharon Agnir for Katie Weldon - Branch Manager
I felt that everyone was friendly and helpful. Quick to respond to my questions. And I liked that there was continued communication during the entire process.
Sharon Agnir Dec-12-2024
Reviewed by Daniel Timothy O'Brien for Katie Weldon - Branch Manager
Clear communication and professional and patient correspondence.
Daniel Timothy O'Brien Dec-12-2024
Reviewed by Israel Rodriguez for Katie Weldon - Branch Manager
''you all have been great to work with! I'd say the total mortgage team made it an easy and smooth process.
Israel Rodriguez Dec-12-2024
Reviewed by Michelle81C for Katie Weldon - Branch Manager
Team Katie is the absolute best! We would highly recommend them to anyone. As a first time homebuyer and a super stressful time, these guys made this experience so much smoother then I ever expected!! We would 1000% use Team Katie over and over again!!
Michelle81C Dec-12-2024