Customer service was great and took care of all our needs!
WILLIAM AMar-08-2021
Reviewed by Daniel Sorenson for Mudzingwa Mhiripiri
My wife and I were going to refi with an online company. My wife was not super comfortable not being able to talk to someone locally, which I agreed. I am so glad that we asked around before we took that path. Mud was on top of everything as was his staff. His communication was fantastic. I would not hesitate to refer him to someone wanting to refinance. So we did just that. Friends of our were going to move forward with a refinance as well and they could not have been happier.
Dan S.
Daniel SMar-08-2021
Reviewed by Bob Morgan for Silas Tolles
The only reason it was not a 5 is that we did not hear back on the appraisal. Neither the listing agent or I were informed as to whether it had appraised I ended up getting that from my buyer. Also more regular updates on the progress of the loan would be helpful. Everything did go smoothly and of course it closed on time which is what really matters. Also, the buyers who are ultimately the customer, were happy with their rate and never haf any negative issues whatsoever! Thanks so much
Bob MMar-08-2021
Reviewed by Lu Ann Reyes for Kristi Rendon
Kristi and her team did an amazing job as always. She worked thru the biggest ice storm we have ever had and got it closed on time! She is a problem solver and a pleasure to work with.
Lu AMar-08-2021
Reviewed by Marco Fernandez Landoni for Scott Miller
Working with Scott was a great experience; he went above and beyond for us to make sure that everything worked out well for us.
Marco FMar-08-2021
Reviewed by Matthew R for Brian Kedzior
I Just bought my first home working with Brian Kedzior and My First Option Mortgage. All I can say is "WOW!" Brian was available all hours of the day and night answering any all my questions, comments or concerns throughout the process. He made this first time experience enjoyable and even after 3 cancellations from the appraiser per the seller's request, him and his team were still able to get me closed in 29 days! Thank you Brian and team! All my friends and family will be sent to you!
Matthew RMar-08-2021
Reviewed by Stanley L Greenberg for Ryan Kennedy
ryan was a very knowageby agent .it was a pleasure working with him.very very happy. stan
Stanley LMar-08-2021
Reviewed by Jessica Victoria Concepcion for Juliana Botero
Fantastic!!!!!!!
Jessica VMar-08-2021
Reviewed by Jody Goehringer for Scott Miller
Good communication.
Jody GMar-08-2021
Reviewed by Mark Randall Petrey for Katie Sundberg
Katie is super friendly, knowledgeable, and has always been available to answer all of our questions throughout the entire loan process. This support and service continues long after closing as she checks in throughout the year to make sure that we are still satisfied with our loan. Highly recommend!
Mark RMar-08-2021
Reviewed by Regina Kelly for Jeff Coon
Jeff’s kind and smart. He was always polite and yet stayed on top of the process. He promised and he delivered.
Regina KMar-08-2021
Reviewed by Lisa A Theobald for Christopher Sawyer
Mr. Sawyer was very accommodating, helpful, and went above and beyond to get me in my new home!
Lisa AMar-08-2021
Reviewed by Juan M Botero for Nathan Fitzgerald
Nathan is incredibly knowledgeable about the mortgage lending process. More importantly, he has the patience needed to walk you through every step.
Juan MMar-08-2021
Reviewed by Jacquelyn L Merc for George Russell
The communication and response is always A+. They keep you informed and the buyer is guided and helped through the whole process.
Jacquelyn LMar-08-2021
Reviewed by David Paul Alexander for Tyler Cartmel
Tyler was a lot more down-to-earth than most finance dudes I've worked with. He was always willing to go above and beyond when we needed to delay our closing due to outside circumstances, when my wife or I forgot some important step in underwriting, or if I had any generic questions about finance. I'm VERY happy with the service provided by Tyler and the entire team at AnnieMac / EllieMae. Without a doubt, I would reach for his contact info before searching for a new person.