Kristi made the whole process so easy. She got us all the right information and answered all our questions quickly and properly.
Matthew C PJun-07-2021
Reviewed by Nicholas C for Jeff Andress
great service and communication
Nicholas CJun-07-2021
Reviewed by Mason A D for Scott Miller, CMA
I had a great experience. Everyone was very helpful in the process of buying my first home.
Mason A DJun-07-2021
Reviewed by Andrew L. R for Silas Tolles, CMA
Very knowledgeable and friendly staff
Andrew L. RJun-07-2021
Reviewed by Jenifer Miranda Krieger Walters for Amber Renner - Mortgage Loan Originator
Amber was awesome to work with and was there every step of the way. Even when I would text afterhours, weekends and holidays, she was extremely responsive.
Jenifer Miranda Krieger WaltersJun-07-2021
Reviewed by Krista M for Andy Craig
Andy stepped in after another company couldn't get the loan closed and got the deal done! He was quick, responsive, caring, and used his common sense to put the client's needs first. He was able to explain everything perfectly to my clients and follow up to help them later rework the loan for a better rate! He is the best!
Krista MJun-07-2021
Reviewed by Robert T for Antrone Dailey
Communication was excellent.
Robert TJun-07-2021
Reviewed by Natalie M R for Aaron Tedrow
It really wasn't any particular issue with Aaron Tedrow, instead it's the exhaustive process to complete the numerous, over and over again, requests for information. I applied for the refinance in December of 2020. Even though I was approved for the refinance, the transaction did not close until June of 2021. Seven months of review is unacceptable for a refinance! It's the process and whoever is being used as the "underwriter" or "investor" or any other term is almost unbearable to work through. Many times, I was tempted to just forget the whole thing, but due to Aaron's guidance and advise, I stayed with it till the end. I had used Annie-Mac back in 2016 for my original mortgage loan and that process was so easy and quick. Because of that experience I choose Annie-Mac again for the refinance. Totally different experience. So, no knocks or criticism of Aaron, it's the process that needs to improve.
Natalie M RJun-07-2021
Reviewed by Richard A Z for Frank Huguenin
Frank’s personal interest in our situation over and above what was necessary.
Richard A ZJun-07-2021
Reviewed by Jeralyn A B for Jeanine Cicardo
Jeanine constantly kept us informed and up to date.
Jeralyn A BJun-07-2021
Reviewed by Marcia D G for Robert Hoffman
Their support and kidness
Marcia D GJun-07-2021
Reviewed by Brittni L. S for Michelle Miller
The entire treat are amazing people. They always got back to my questions very quickly. I’m a second shifter and sometimes wouldn’t send emails till late and I would still get a response. They made my first time home buying experience very very easy.