Youssef walked us through the process at the beginning of our home search and kept in contact with us as we moved forward with home purchasing. Open lines of communication really eased our minds and made for a smooth transaction.
Kara HJun-21-2021
Reviewed by Anh K N for Andy Craig
Timely and constant communication, level of profession.
Anh K NJun-21-2021
Reviewed by Richard J for Kathleen Halbing
Fast closing
Richard JJun-21-2021
Reviewed by Dara L G for Ali Menke
The entire team was so easy to work with. They always responded to me quickly and answered all of my questions. They did my first mortgage and refinance and made the entire process easy.
Dara L GJun-20-2021
Reviewed by Danielle R A for Eric Hutton
Smooth process
Danielle R AJun-20-2021
Reviewed by Daniel B for Tyler Cartmel
Tyler made the experience easy and was able to help me understand and walk through the process.
Daniel BJun-20-2021
Reviewed by Nathaniel W W for Ali Menke
Communication and helped get my monthly payment below where I wanted/needed it to be. Thanks!
Nathaniel W WJun-20-2021
Reviewed by Daniel K C for Sam Patel
Every question and doubt we had was addressed quickly and clearly.
Daniel K CJun-20-2021
Reviewed by Karen K for Titus Mhiripiri
Titus and team made me feel like I was their only client and held my hand the entire way.
Karen KJun-20-2021
Reviewed by Priscilla N for Bryan Williams
Bryan Williams handled most of the details regarding the design of my mortgage. Through all my interactions with PrimeLending, Bryan was calm, patient, caring, professional, and consistent. He communicated clearly and was knowledgeable and efficient. When I found the property I wanted to purchase, I called on a Saturday to get approval for the specific property and Bryan was not available. The person I spoke with had all my documents and details readily available, and in less than 30 minutes gave me the approval information I needed so I could view the property and bid asap. The communication among all PrimeLending personnel and the centralized availability of documents made all the difference, for me to purchase the property I wanted.
This was the second time I worked with Bryan to get a mortgage. The first time I ended up not listing my house and not purchasing. My false start several years ago did not matter to Bryan. We worked successfully this time, and I am grateful.
Priscilla NJun-20-2021
Reviewed by Gina P L for Andy Craig
Everyone really cared about me asca person and were always willing to answer my numerous questions.
Gina P LJun-20-2021
Reviewed by Jamilyn G for Kathleen Halbing
Kathleen was great from our first conversation! She was helpful and straight forward and very personable! It was an easy experience! Thank you Kathleen!
Jamilyn GJun-19-2021
Reviewed by Art R for Scott Voelkel
The info from the staff
Art RJun-19-2021
Reviewed by Kendra T for Aaron Jacobson
AARON JACOBSON...HE'S MY GUY!!!!
Kendra TJun-19-2021
Reviewed by Kylie E for Ali Menke
The communication was great. When errors occurred on either end, they were quickly addressed and resolved.