For the most part, everything was pretty straight forward.
Michelle MJun-04-2021
Reviewed by Ronald D. F for Aaron Jacobson
Aaron was great at following up and providing detailed explanations in a timely manner. He was very easy to work with and got it done for us!
Ronald D. FJun-04-2021
Reviewed by Catherine Jean H for Jeff Coon
I must say this was the best professional interaction I have ever experienced! Everything went smoothly and quicker than I had anticipated. Jeff and his team were extremely helpful, answered all of my questions and were available at the drop of a hat. I would recommend Jeff Coons to everyone who needs to refinance their home!
Catherine Jean HJun-04-2021
Reviewed by Robert A R for Jeanine Cicardo
The interest that Jeanine took to get us approved and help us through the process
Robert A RJun-04-2021
Reviewed by Sandra K S for Stacy Mizzell
This transaction was a bit stressful. It has nothing to do with Stacy Mizzell. I was very disappointed in the Appraiser. He knew how Urgent it was to have the appraisal in on time because by buyer works out of town and could not take another day off of work. The appraiser would not return phone calls to the Mtg. Co. to give up dates. They finally received the appraisal the day we were suppose to close so of course we were not able to close because the appraisal was not in on time. Then on top of that the appraisal was cut $24,000.00 and we had no ideal that the house did not appraise. Instead of charging $475.00 for the FHA appraisal, The Appraiser charge $575.00 which I don't think he should have ever charged full price since he caused my clients more money by delaying the closing.
Sandra K SJun-04-2021
Reviewed by Patricia G for Matthew Zimmerman
Matthew advised us on how to make our credit look as best as possible. He was always available to answer even our smallest of questions, and was super responsive.
Patricia GJun-04-2021
Reviewed by Danielle M for Jill Granato
Jill is an awesome person and knows exactly how to explain mortgages so my clients understand what is going on.
Danielle MJun-04-2021
Reviewed by Erin Dugan P for Rudy Benitez
Rudy is fantastic! Very responsive, works efficiently, and makes my clients goals, his goals! A true professional!
Erin Dugan PJun-04-2021
Reviewed by Melissa L for Tyler Cartmel
Tyler as always is super informative and communicates perfectly to ensure we could get our refi closed.
Melissa LJun-04-2021
Reviewed by Mandi C for Kristi Porter
All deadlines were met, and we were even able to close early.
Mandi CJun-04-2021
Reviewed by Derek D for Michelle Miller
The amount of communication. I loved the fact that IF I had a question I could call and ask.