First, response times from Amanda are incredible. There were times throughout the 2.5 year process of us trying to find a house where I emailed her at 9pm or later asking for pre-approval letters (offers needed to be made within 12 hours in this market) and she responded every time within minutes. Amanda definitely goes above and beyond anything that I would have expected as a first time home buyer.
Second, as a first time home buyer, we really didn't know what to expect from all of the people/companies we had to interact with along the way and it was hard to know who was really on our side. I have no doubt that Amanda was truly on our side and was working to help us at every step in the process. This point is especially important because there were plenty of forms that I did not understand! Amanda explained everything thoroughly and made sure we were confident in what we were signing.
We appreciate all of the help and will absolutely be working with Amanda every chance we get going forward. Thank you for a great first time home buying experience!
Jesse DJul-11-2022
Reviewed by Debbie A for Karalee Coughlin
We closed and on time.
Debbie AJul-11-2022
Reviewed by Jennifer P for Robert Lepore
Communication regarding the buy now sell later process
Jennifer PJul-11-2022
Reviewed by Michael B for Joseph Figueroa
Great communication and a pleasure to work with.
Michael BJul-11-2022
Reviewed by Ben R for Jarrett Storm
I don’t know l, you’re asking me to take this survey and I don’t know who you are so I suppose everything is fine.
Ben RJul-11-2022
Reviewed by Chris D for Shawn Yocum, CMA
When I work with Shawn again I’m going to ask to use another title company. Shawn was helpful and great, however the title company made everything much more difficult than it needed to be.
Chris DJul-11-2022
Reviewed by Christy B for Denise Hosek
Responsive and knowledgeable. Great communication.
Christy BJul-11-2022
Reviewed by Logan Patrick K for Karalee Coughlin
Karalee was incredible throughout this whole process. She was communicative and supportive and ultimately helped to lower our stress level during a very stressful time.
Logan Patrick KJul-11-2022
Reviewed by Selemah M for Jill Granato
Everyone seemed to be working together, striving to get the loan approved and to closing.
Selemah MJul-10-2022
Reviewed by Sherrie G P for Team Barrow
This is the 2nd time I have worked with Joey and his team and they were and are the best! Stayed on top of everything and was in constant communication with me through the entire process. I loved the follow up after my closing. I wouldn’t hesitate to recommend Annie-Mac and this team is a must.
Sherrie G PJul-10-2022
Reviewed by Keli R for Mark Crocetto
Great customer service
Keli RJul-10-2022
Reviewed by Sunnie M for Steve Vetter
Steve always answered his phone! If he couldn't, he got back with me within a reasonable amount of time!.
Sunnie MJul-10-2022
Reviewed by Charles M for Matt Miller
Matt was extremely pleasant to work with. Very knowledgeable, attentive to detail, quick to reply to emails, calls, and/or texts, and overall, helped create a fantastic experience for my wife and me as first-time MD homebuyers. We would highly recommend Matt.
Charles MJul-10-2022
Reviewed by Jakub K for Susan Laganas
We were well informed throughout the whole process. Anytime we had a question, Susan took her time to answer it and explain everything. There was never a time when we did not know the next steps.