Posted by AnnieMac Webmaster on Nov 18, 2024

[Mount Laurel, NJ] - November 18, 2024: AnnieMac Home Mortgage announced that it recently detected and contained a cyberattack targeting sensitive information. While no organization is immune to the growing threat of cybercrime, AnnieMac acted quickly to minimize potential harm, safeguard critical information, and notify impacted individuals.

"Unfortunately, no organization is immune to the growing threat of cybercrime, and AnnieMac was recently targeted by cybercriminals attempting to breach sensitive information," said Joe Panebianco, CEO of AnnieMac Home Mortgage. "However, thanks to our team’s vigilance and expertise, we acted swiftly and decisively to contain the event, minimize potential harm, and notify those impacted. We are steadfast in our commitment to protecting our customers and staying ahead of these threats."

Proactive Measures Taken

In response to the incident, AnnieMac immediately:

• Secured its systems and neutralized the breach.
• Collaborated with cybersecurity experts to assess and reinforce its defenses.
• Offered complimentary credit monitoring and identity theft protection services to impacted customers.

"Our proactive response underscores our commitment to safeguarding our customers' trust," Panebianco continued. "We’ve strengthened our systems, enhanced employee training, and refined our response protocols to further fortify our defenses."

Lessons Learned and Industry Leadership

AnnieMac views this incident as an opportunity to lead by example, sharing insights and best practices with industry peers.

• Collaboration: The company emphasizes cross-functional coordination between IT, legal, and communications teams to ensure effective responses to potential threats.
• Transparency: AnnieMac notified affected individuals promptly, reflecting its dedication to clear, timely communication.
• Commitment to Security: The company has invested in advanced cybersecurity infrastructure, regular testing, and enhanced employee education to mitigate future risks.

A Broader Industry Challenge

Cyberattacks are an unfortunate reality for organizations across all sectors. Recent examples in the financial and mortgage industries highlight the importance of preparedness, transparency, and customer support in responding to these threats. AnnieMac remains committed to contributing to a safer and more secure industry through collaboration and shared learning.

"By sharing our experiences and continuing to strengthen our defenses, we aim to help our customers, partners, and peers stay ahead of evolving threats," Panebianco said.

Supporting Affected Customers

AnnieMac’s affected customers can access support services, including complimentary credit monitoring and identity theft protection. For more information, customers are encouraged to visit AnnieMac’s website or contact the company directly.

AnnieMac Home Mortgage takes its responsibility to protect customers' trust seriously and will continue to prioritize the security of its systems and data.

About AnnieMac Home Mortgage

AnnieMac Home Mortgage is a leading mortgage company committed to providing exceptional service and innovative financial solutions. With a customer-first approach, AnnieMac is dedicated to empowering individuals and families on their homeownership journeys.